Returns & Exchanges
Return Policy:
All sales at Impactful Imprint are final. We focus on customer satisfaction, but do not accept returns, except under specific conditions outlined below.
Conditions for Exchange:
We permit exchanges in cases where:
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The item is damaged upon arrival.
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The item has a misprint.
Time Frame for Exchange:
Exchange requests must be initiated within 14 days of receipt. Requests after this period will not be considered.
Exchange Process:
For damaged or misprinted items, we offer an exchange. Refunds are not available.
Shipping Costs for Exchanges: Impactful Imprint will cover the shipping costs for exchanges due to damage or misprinting.
Items Lost in Transit:
If an item is lost in transit, please contact us immediately at info@impactfulimprint.com.
We are committed to resolving such issues, which may include offering an exchange.
Non-Returnable Items:
All purchases are final sale unless the fault is ours. This policy ensures the uniqueness and quality of our apparel.
Contact Information:
For exchange requests, reporting lost items, or any inquiries related to our policy, please email us at info@impactfulimprint.com.